• Emailsiobhanservicefirst@comcast.net
  • Phone781-329-1350
  • Fax781-329-8204

COVID-19 UPDATE

 

 

Dear Loyal Customers,

We feel it is important to share information with you regarding our preparedness and practices in regards to Covid-19.

Service First has a comprehensive business continuity plan in order to best meet our commitments to our policyholders and employees.

Effective Monday, May 18th, 2020, we are back to regular staff and normal office hours here however, we still ask that you refrain from personal visits (i.e dropping off payments and policy forms instead of mailing them… unless absolutely necessary). Until the state is at phase 4 with most everything, we are still exhibiting the best more safest measures here for our employees.

In order to service you to the best of our ability, we ask that you help us by taking these simple steps:

  • Please use electronic communication to alleviate potentially extended call wait times.
  • Please use our electronic capabilities in lieu of in-person visits when possible
  • Please use electronic web submissions and email over in-person visits, when possible
  • Please make payments directly to the carrier, refer to your billing statement, online or by mail. We are actively responding to our billing email and voicemail messages every day.

Our agency sincerely hopes that your personal and work communities remain healthy and safe.

We appreciate your loyalty to us and look forward to getting back to normal business as usual as soon as possible.

Sincerely,
Service First Insurance Agency Team

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